I Hurt My Friend's Feelings, What Do I Do Now?

Hurt feelings are never an easy thing to navigate in a relationship, especially in an intimate relationship of any kind–whether that’s a romantic relationship, a sibling, a close friend, etc. And while we’ve touched on how to let someone know they’ve hurt your feelings, we haven’t yet explored what you should do if you’re the one who hurt your loved ones feelings. 

As you navigate your response, try to keep a few things in mind: 

All relationships have conflict. 

We can only avoid conflict by avoiding our true feelings in a relationship, so it’s not necessarily a sign that the relationship is a bad one. And hurting someone’s feelings doesn’t mean you’re a bad person. We’re all wounded and trying our best, and sometimes we misstep. 

It was brave for your loved one to tell you that their feelings were hurt. 

While it’s completely understandable for your own feelings to smart when you hear they’ve felt hurt by you, try to remember they’re being vulnerable with you because they trust the relationship can survive the conflict. Which brings us to the third reminder…

Taking time to talk to you about their hurt feelings is a sign that your relationship means a lot to your friend or loved one, not the other way around. 

If they didn’t care about your relationship, working toward repair for a stronger relationship wouldn’t matter. While it can feel like they’re upset at you when you’re getting through this, hold that security close when you feel vulnerable, and remind yourself that working through this is the goal for both of you. 

With those reminders in mind, here are three things you can do when you’ve hurt a loved ones feelings: 

Work to understand before saying your piece: 

Give your loved one space to explain why their feelings are hurt. What was it that you said or did that hurt them? What was happening in that moment for them? Rather than jumping right into what it was you intended, let them share with you how they experienced the situation. When you understand what was happening for them, you can more clearly understand the impact of your own behavior. Remember, they’re being very vulnerable with you. Give them space to say what they need and really try to hear them before saying your piece. 

When it is your turn, explain don’t defend: 

Everyone accidentally hurts their friend’s or loved ones from time to time. We’re all working through our own wounds and communication blocks, so misunderstandings are common–especially in close relationships where your most vulnerable insecurities are more prone to be triggered. 

Instead of getting defensive over the intention of your words, trust that your friend knows you didn’t intend to hurt them–they probably wouldn’t be vulnerable enough to share their feelings with someone they thought wanted to hurt them. It’s fine to explain how you were experiencing the situation simply, without blaming them for misunderstanding, but understand that your intentions for an interaction might not match the impact of your behavior within that interaction. It’s important to apologize for how your words or behavior were actually received if it didn’t line up with how you intended them.  

Figure out what to do if something like this comes up again: 

What makes you feel safe being vulnerable with one another? What was it exactly that brought this conflict up? How can you be mindful of what you’ve learned about one another as you go forward in your relationship? Present conflicts often dig at old wounds, so if you can work together to understand where the root of the pain is coming from, you can work together to avoid this sort of conflict or hurt feelings in the future. 

Do you struggle to communicate when someone lets you know that you’ve hurt their feelings? We can help support you. Reach out today to get in touch with one of our clinicians!