Hope+Wellness
Get Started
Reconnect to wholeness. Find peace and joy.
First steps toward
getting started with us
Step 1: Explore
Take a look around our website, read about our work and approach in working with clients and see if you'd be interested in working together. We are a diverse, inclusive team of therapists who come from different life backgrounds, training perspectives, and specialties; whether you are looking for an anxiety and depression therapist, ADHD therapist, couples therapy, or therapy for your teen, we have therapists who are genuine, compassionate, and will go the extra mile to help you feel totally supported.
Step 2: Contact us
We will help you find the therapist who is the best fit for you.
We're happy to answer any questions you might have about therapy or our services. You don't need to know your diagnosis, just that you have concerns that you'd like help with. We will personally match you to a therapist that best meets your needs.
Once you're ready, click here to schedule an appointment with us.
Step 3: Complete all initial paperwork online
Once you have your first appointment scheduled with us, we will email you an initial welcome packet to complete on our online patient portal. The welcome intake packet includes forms and information on our office and policies, insurance and fees, as well as initial questions to help us better understand your concerns and goals for therapy. We are unable to meet unless these forms are completed, so please be sure to complete this packet! This gives your therapist enough time to review your forms in advance and prepare for your session together.
Step 4: Meet for an initial consultation session!
During this initial consultation session, you’ll meet with your therapist and get an initial sense of what it would be like to work together. On your end, you’ll be able to see if it feels like a good fit for you, and on our end, we’ll be able to see if we would be the therapist to best help you. This initial consultation session is different from typical therapy sessions as we'll be gathering information on what brings you to therapy and begin to explore potential goals.
Step 5: Therapy
Therapy will involve scientifically validated and research supported treatments to target the specific struggles you are experiencing, where together with your therapist, you will gain work on gaining new deeper insights into yourself and applying them into your every day life for real and meaningful change.
this is what we strive for —
Compassionate care where you feel truly supported and heard
Authenticity & genuineness
Being sensitive to who you are and all the domains that have come together to shape your identity whether it be educational, family, cultural, spiritual, life stress, or other domains
Use of scientifically validated and research supported psychological treatments
Supporting you in understanding your experience in the world
Tailoring our sessions to meet your unique, individual needs
Supporting you in developing a new relationship with yourself and with emotional pain or suffering
Helping you gain insight into your patterns and tendencies to develop healthier coping strategies
Helping you grow and actualize into your highest self
Exploring what your unique values and strengths are to build a fulfilling life of meaning and purpose
Like anything in life, you will get out of therapy what you put in. Therapy can be transformative, but it will take commitment and hard work. We recommend you plan for at least 8 sessions at minimum.
Step 6: Wrapping up
In your final sessions, we'll review your goals and reflect on progress made. We'll discuss a plan going forward so that you can maintain your progress following treatment and maintain success. We have an open door policy which means that you're always welcome to come back for future sessions to check in and connect with us, or if other events in life have emerged which you would like support for. We're happy to help!
What people are saying…
Billing + insurance
(aka logistics) :)
Here’s what you need to know
we are out of network with all insurance plans. out of network means you can still be seen, but you would use your out of network coverage.
Most patients use their insurance coverage to pay for sessions on an out-of-network basis. this is because you can receive reimbursement for your sessions from your insurance company (!)
We know its confusing to navigate the insurance process. But don’t worry, we’re here to help you understand your benefits and to help you through this! We also recommend you start by calling the phone number on the back of your insurance card to learn more about your insurance plan benefits and coverage.
We see many clients on an out-of-network basis for the following insurance plans
People are often surprised to learn that they have out-of-network coverage. People typically receive reimbursement for 50-80% of session fees. You might have an initial fee (aka deductible) that your insurance company will ask you to pay before they begin sending you reimbursement, but this differs across each person’s plan.
Aetna
Anthem
Blue Cross Blue Shield
Blue Cross Blue Shield Federal Employee Program
Cigna
United Healthcare
Kaiser
Tricare (we are Tricare certified)
We do not accept the following insurance
Anthem Healthkeepers, Medicaid, Medicare, Community plans
Sometimes clients pay entirely out of pocket and do not plan to submit to insurance at all. At other times, clients are uninsured, (because stuff happens in life).
If this is the case, please notify us immediately upon scheduling any appointment and we will provide you with a good faith estimate for your care.
insurance can be overwhelming. we don’t always know all the answers but we’re here to work with you together to figure it out.
We are an insurance friendly practice and will help simplify the process for you
for clients with Aetna, BCBS, Cigna, kaiser, optum, united healthcare, we will submit courtesy claim requests for out-of network reimbursement on your behalf.
Seeing a therapist on an out-of-network basis means you pay the full fee out of pocket for each session with your preferred credit card, health savings account (HSA), or flexible spending account (FSA) card. Fees vary based on the type and frequency of therapy services and are average for the area.
Many clients have out-of-network insurance coverage. This means that you can receive reimbursement for sessions. Most of our clients receive 50-80% reimbursement of fees after meeting their annual deductible.
We will file a courtesy claim for you to receive out of network reimbursement. This means you will not have to file the usual paperwork required, which can often be rather tedious. Instead, we will file a claim on your behalf and will ask the insurance company to send reimbursement checks directly to you.
Please note that we do not file courtesy claims for testing services (only therapy) at this time.
If you have questions, please don't hesitate to contact us. We're happy to help!
for clients with tricare, we are tricare certified. This means that you can see us on an out of network basis and receive reimbursement from Tricare for your sessions
As a Tricare client, you would pay out of pocket for our services. We will then provide you with an itemized medical receipt that you can submit for direct reimbursement via your insurance plan. Most clients receive between 50% to 80% reimbursement of their sessions after their annual deductible is met.
for clients with other forms of insurance, we will provide you with an itemized receipt for reimbursement (“superbill”)
As a client with another form of insurance, you would pay out of pocket for our services. We will then provide you with an itemized medical receipt that you can submit for direct reimbursement via your insurance plan. Most clients receive between 50% to 80% reimbursement of their sessions after their annual deductible is met.
We value transparency
This means that we have a transparent fee structure outlined in our Fee Agreement document sent to all scheduled clients, so that there are no surprises in billing.
How do I learn what mental health insurance coverage I have?
If you are interested in using your insurance benefits on an out-of-network basis, we strongly recommend that you call the phone number on the back of your insurance card to learn about your mental health benefits and coverage prior to your initial appointment with us.
Your insurance company will then help you best understand your benefits, including deductibles, or % reimbursement for out of network services. If you currently do not have insurance or would like to pay out of pocket, let us know and we will provide you with a good faith estimate. Insurance can be confusing to navigate and we are happy to help guide you.
When you call your insurance company, ask them the following questions:
Does my plan cover mental health visits in person or over telehealth?
Do I need preauthorization to receive services?
Do I have out-of-network coverage?
Do I have a deductible that I have to pay prior to out-of-network coverage? If so, what is it?
What forms do I need to submit in order to get reimbursed?
Individuals: What is your reimbursement rate for out of network procedure code 90834 and 90837?
Couples: What is your reimbursement rate for out of network procedure code 90847?
Testing: What is your reimbursement rate for out of network procedure codes 96136, 96137, 96132, 96133?
Connect to healing, growth + transformation
As soon as you come to our practice, you will find a comfortable and calming environment that will put your mind at ease. We believe that practicing good wellness invites greater peace, focus, and balance.
We are an in-person and virtual psychotherapy practice based in Washington DC and Northern Virginia, including Falls Church, Arlington, McLean, Vienna, Alexandria, and Reston, VA. We also see clients via online therapy across the US.
Our office space is intimate and calming. This is not your typical therapist’s office. Our offices are designed to enhance your therapy experience and to help you connect to wellness and peace.
Frequently Asked Questions
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The period of time is open-ended and unique to each individual given the specific goals and needs they'd like to work on. Generally the period could be weeks, months, or longer. On average, we see our clients for 6 months. For clients who are seeking support for a more acute stressor in their lives, therapy may last for a few months. For others who are looking to examine deeper patterns or who are seeking greater support, the process may take longer.
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Research shows that therapy is most effective when it is on a weekly basis in order to deepen and advance your work and affect the change you desire. Meeting less frequently will result in change that occurs more slowly. With most clients, we aim to be flexible and we will tailor the frequency of the work to meet your needs.
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If finances are an issue, you can discuss with your therapist if it would be appropriate to meet every other week for bimonthly (twice a month) sessions rather than the standard two.
Another option is to consider working with one of our residents, if we are training any at this time. Their fees are significantly lower, and all of their work is supervised by senior clinicians.
Lastly, you may also choose to go with another therapist or practice who uses a sliding scale, such as the Women’s Center or the George Mason Center for Psychological Services.
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Therapy sessions are 45-55 minutes in length.
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No, we do not do balance billing due to federal regulations. Balance billing is where a doctor submits a claim for you, then charges you the difference between what your insurance paid and their full rate. Instead, all patients must pay the full rate up front. We are happy to then file paperwork for you so that the reimbursement from your insurance company goes directly to you.
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Absolutely — everything you discuss with your therapist is completely confidential with a few exceptions including 1) immediate threat of harm to self or others, 2) suspicion of child or dependent elder abuse, and 3) court subpoena. You and your therapist will discuss this during your first session along with other office policies and any questions you may have.
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Therapy is a financial and time commitment. It is an investment in yourself and in your ability to examine long-standing patterns in order to change and practice new, more effective thoughts and behaviors. Such change isn’t easy, but it can profoundly impact your quality of life, including your sense of self, relationships, work, and health. We all invest in education, our homes, physical health, and our careers. Here at hope+wellness, we believe that therapy is one of the most important investments of them all — in yourself and overall well being. When you feel centered, grounded, and comfortable in yourself and in who you are, the rest of your life can fall into place.
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This is a great question as many studies underscore the important role that the therapeutic relationship plays in successful outcomes. We encourage you to meet with different prospective therapists in your local area to get the information you need to make your decision. You can use our initial in person consultation session to ask questions and get a sense of what would be like to work together. If you're interested in learning more about the importance of the therapeutic relationship, check out this article.
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The first 1-3 meetings are consultation sessions. They differ from a typical therapy session because it is a time for your therapist to collect your background information and for you to discuss potential goals for therapy together. These first sessions are a time for you to see if it feels like a good fit to work together with your therapist. During this time, you and your therapist will decide if it feels right to continue to move forward in therapy and on the rest of the therapeutic journey. These consultation sessions are fully paid and not complimentary. Therefore, if you would like to ask any questions prior to the first session or see if you feel like a good fit with your therapist in advance of the session, you can schedule a complimentary 15-minute consultation call in advance, email us at info@hope-wellness.com.
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At Hope+Wellness, we believe in tailoring therapy for each individual. Some clients find it therapeutic to talk about their feelings and to explore patterns. Others seek a more active approach, involving interventions, exercises and thoughtful actions to implement outside of therapy. We try to meet each client where they are at and are able to incorporate different approaches if this is what you are looking for as part of therapy. Overall, it is important to consider that you will get out as much as you put in to your work together with your therapist.
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Our policy is to have the permission of both parents before evaluating or treating a child, unless the presenting parent can demonstrate that he/she has sole legal custody or sole medical decision-making authority.
In cases of a divorce, custody, legal issues, or a missing parent, please notify us in advance of making an appointment. We’re happy to help answer any questions you may have in seeking help and support for your child.
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We’re glad you found us. We are an open and affirming practice, and welcoming of everyone regardless of race, gender identity, religion, sexual orientation, age, or ability. We are woman and minority owned and passionate about diversity. It can be tough to find a therapeutic fit sometimes given each of our unique life backgrounds and preferences. We individualize care for each person given their unique, specific needs and life circumstance, and work with individuals across the lifespan, including women, men, children, teens, young adults, and adults.
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We conduct online video therapy using secure internet connection and video telemedicine software that is HIPAA-compliant. A link to the video therapy session will be sent to you prior to your appointment. We recommend that our clients participate in their online video sessions in a closed, private room to ensure privacy.
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We do not write letters for support animals, marijuana, or deportation. We do not have expertise in these areas and recommend you look elsewhere if you are seeking these services.
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Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
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Dr. Victoria’s own family life was significantly affected by bipolar disorder, a genetic illness with multiple members affected. Hope+Wellness represent the two things we held fast to in life’s most difficult times. We believe that hope isn’t something in the future. Hope is real and it’s present now.
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Click here to make an appointment online, or email us at info@hope-wellness.com. We're happy to help answer any questions you might have!